Customer experience and customer satisfaction are definitely two of the most important key business differentiators, and chatbot platform is one of the assorted means that pave the way to achieve and uphold it with perfection. So, if you want to keep up with the pace of the emerging technology, you need to devote in chatbot development. Wondering how to get in full swing with it? Here is a list of the top ten chatbot platforms that are capable of with basic and highly developed resources to build a chatbot.
Non-Coding Chatbot Platforms
San Francisco based company is offering the Chatfuel builder platform. The platform supplies user-friendly resources with a drag-and-drop feature and was released in mid of 2015. The effortlessness makes it the idyllic platform for beginners or any organization that wants a chatbot to perform basic roles. Chatfuel platform for chatbots toils on a predefined coded system and putting that in mind it serves clients accordingly.
Target platforms: Facebook Messenger and Telegram
Approximate number of chatbots using Chatfuel: 47,200+
Top examples: Volkswagen, Adidas, MTV, British Airways and many more
Price: Free with basic features and $30/month with the availability of advanced features.
Botsify is an additional admired chatbot platform and is presented by a company based in Santa Clara, California. Using its traditional templates for travel, food booking, etc., along with the similar feature of drag-and-drop, anyone can generate bots smoothly without inscripting a single line of code. Even the simple demo version comes with 20 templates. The quantity of templates increases as you rise. Additionally, Botsify provides human takeover skills for an easy transition from a bot to a human and on top of that, users can make use of emojis in their exchange.
Target platforms: WhatsApp, Facebook Messenger, and Instagram
Approximate number of chatbots Using Botsify: 42,000+
Top examples: Shazam, Travelex, Unicef NZ, Apple, Grin.
Price: Free for Basic version, $10/month for Premium and for executive $50/month
3. Flow Xo
This chatbot technology platform is offered by a company based in England and is named as Flow Xo. It presents templates and tools that anyone needs to develop a talking bot. Flow Xo gives a functionality where anyone can run and test the functionalities of their bot with inbuilt test console. There is a stipulation for you to hook up with your customers over voice messages and text messages whenever required in between the discussions.
Target platform: Facebook Messenger, Slack, WhatsApp Web, Telegram
Approximate number of chatbots using Flow Xo: 36,500+
Top examples: Alexa, Apple, RemoteInterview
Price: Free, Standard for $19/month, further advanced features to handle more interactions
This chatbot platform is based in Washington and is handled by China’s search giant Baidu and. It’s capable of hot word detection with no requirement of the internet, semantic parsing, natural language accepting, a multi-turn support engine, and a neural machine learning model which is network-powered. KITT.AI maintains an array of use cases counting home automation and can be incorporated with web and mobile apps with simplicity. It provides a whole set of tools that can be used to build standalone chatbot for businesses.
Target platform: Facebook Messenger, Kik, Skype, Telegram, Twilio
Approximate number of chatbots Using KITT.AI: Not available
Top examples: UPS
Price: Currently Free
Coding Chatbot Platforms
5. IBM Watson
IBM Watson is the favored chatbot development raised area when it comes to building an AI chatbot that can hold complex discussions with easiness. According to Chatbots Journal, IBM Watson is the chatbot building platform is ideal for 58% of businesses. It can handle around four terabytes (TB) of data and is hosted on a bunch of ninety IBM Power 750 servers, each of which utilizes a 3.5 GHz POWER7 quad-core processor.
Target platform: Facebook Messenger, WhatsApp, Telegram
Approximate number of chatbots using IBM Watson: Not available
Top examples: H&R Block, Autodesk, Staples
Price: Lite version for free, standard version for $0.0025 USD and Premium version’s price not disclosed yet.
6. Microsoft Bot Framework
Microsoft presented Azure Bot platform endow with a scalable, incorporated connectivity and expansion service to assist developers to create intellectual bots that can engage users across multiple platforms. The development tools are used to create an engaging talking bot which is provisioned with the Microsoft Bot Builder SDK, which .NET and Node.js which developers can access. The cloud-based provision is globally reachable across 141 countries, and bots can correspond in multiple languages including Chinese, French, Brazilian Portuguese, German, English, Spanish, Japanese, Korean, and Italian.
Target platform: Website, App, Cortana, Twillo, Skype, Slack, Facebook Messenger
Approximate number of chatbots using Microsoft Bot Framework: Not available
Top Examples: UPS
Price: Standard channels for Free, Premium version for $0.50 per 1,000 messages
Target platform: Website, App, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger
Approximate number of chatbots using Wit.ai: Not available
Top examples: UPS
Price: Free for Standard channels and for Premium versions $0.50 per 1,000 messages
8. Semantic Machines
Semantic Machines is another chatbot development platform with offices in Berkeley, CA, and Boston, Massachusetts. It tenders a language-independent chatbot platform that goes beyond thoughtful commands and in fact understands conversations. Its conversational engine can deal with text and speech and can take up knowledge from users to augment its potentials. Semantic Machines sustains a wide range of use cases ranging from business efficiency, customer attainment and customer provision for travel, e-commerce, search, automotive, and beyond.
Target platform: Website, App, Cortana, Telegram, Skype, Slack, Facebook Messenger
Approximate number of chatbots using Semantic Machines: Not available
Top Examples: UPS
Price: Currently not available
Reply.ai is an optical bot builder powered by Natural Language Processing engines and purposely targets the insurance sector. The organization operates from NYC and Spain. Wit.ai can facilitate with superior use cases to rally round insurance companies to optimize their auction, marketing, and customer provision operations and diminish costs. It has comprehensive its services to venture as well as a cross-industry enterprise elucidation.
Target platform: Cortana, Kik, Skype, Slack, Facebook Messenger
Approximate number of chatbots using Reply.ai: Not Available
Top examples: Coca-Cola, Samsung, KIA, Ad Council, Hilton
Price: Currently not available
ManyChat is jam-packed with imperative tools that make chatbot platform development trouble-free and quicker. With a user-friendly API, anyone can incorporate or embed it on their website. It has an efficient subscriber tool that makes it comprehensive for the chatbot owner to find more users and push the brand’s reach. With a necessary ManyChat chatbot platform, it’s uncomplicated to welcome new users, a to-do list for posts, market content, set up keyword auto-responses (text, pictures, menus), routinely broadcast your RSS feed, and much more.
Target platform: Whatsapp, Instagram, Facebook Messenger
Approximate number of chatbots using ManyChat: 150,000
Top examples: Not available
Price: Free and paid version is for $15/month with advanced features
Chatbots generally help you to engage effectively and in a more personalized way with your esteemed customers. You can leverage automation and broadcast deals and messages pretty easily. The AI Chatbot platforms (Non-Coding and Coding) we discussed above can help you build chatbots for your next multi-million dollar business. You can choose the platform you like the best. If you would like to share details of other AI chatbot platforms which you found useful to increase conversions or satisfy your customers, we would love to hear all about them in the comments section below.
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